Getting started
If you are new to iT Factor and just need the cleanest first path through profile setup, projects, and early workflow.
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iT Factor
Self Tape Studio
Help Center · FAQ
Quick answers without the scavenger hunt.
This is the fast-answer layer of the Help Center. Use it when you need clarity on setup, projects, recording, export, reminders, or where a tool lives before you dive into a full guide.
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FAQ Paths
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Projects and deadlines
Use this section for project creation, due dates, reminders, archiving, and how work moves through the app.
Open topicRecording and delivery
For camera questions, take review, exports, and what really happens when a tape is sent.
Open topicGetting Started
Starting without getting overwhelmed.
The questions that usually come up in the first hour of using the app.
Do I need to fill out everything right away?
No. Start with the essentials that help the app recognize you and support your first project. You can come back for the rest later. The best first pass is almost always lighter than people think. See the Actor Profile Wizard guide.
What is the best first-day path through iT Factor?
Home, ActorKit, profile basics, first project, recording, review, then export. That sequence keeps the app feeling like one workflow instead of a pile of separate tools. See the day-one guide.
What does the spinner coin do on Home?
It opens ActorKit, which is your professional workspace for profile details, headshots, resume, size card, rep info, and quick-reference tools. See the Home Screen guide.
Projects
Creating, managing, and closing out work.
The questions people ask once they move beyond setup and into active audition workflow.
Can I create a project without every detail yet?
Yes. The project title and role are the main must-haves. Most other details can be added later when they arrive. See the New Project Wizard guide.
What is Project Lobby for?
It is the project-level home base where you return between sessions. It keeps the mission brief, session history, submitted tapes, archive actions, and project controls in one place. See the Project Lobby guide.
Should I archive or delete a project?
Archive is the safer choice if you may want the project later. Delete is permanent. If you are not completely sure, archive instead. See the Archiving Projects guide.
Why am I still getting due reminders after I exported?
Exporting is not the same as marking the deliverable as submitted. The submitted state is what usually tells the app the reminder responsibility is over. See the Notifications guide.
Recording & Review
Using the camera and narrowing your choices.
The questions that matter once the project is created and the recording session is live.
Which camera mode should I use first?
Start with Scene mode first. That is where most people spend the majority of the session. Move into Slate or Keyframe Photo only when you are ready for those specific tasks. See the Camera & Recording Session guide.
Is Session Takes the same as Take Review?
Not quite. Session Takes is better for quick checks while you are still recording. Take Review is the deeper comparison space for careful playback, finals, deliverables, and export. See the Take Review guide.
Do I need to use the teleprompter?
No. It is helpful when you need it, but it is not required for a normal first recording session. Keep the focus on clean capture first. See the camera guide.
Export & Delivery
Choosing the cleanest send-ready result.
The questions that come up once you know what you want to send and need to deliver it well.
What export choice is best for most people?
Merged Video, Studio quality, and MP4. That is usually the simplest professional starting point. See the Exporting Projects guide.
Why is a take missing from export?
The most common reason is that it was not marked as Final. Export is built around your chosen final material, not every take you recorded. See the export guide.
Are social links clickable in an exported size card PDF?
Yes, the PDF export is built for clickable or tappable social links. PNG export is visual only. See the Size Card Creator guide.
Account & Settings
Subscription, settings, and support basics.
Use this section when the question is less about the tape and more about how the app itself is set up.
Do I need to change settings often?
No. Most people only revisit settings when they want to adjust defaults, confirm plan status, or manage backups and support questions. See the App Settings guide.
What is the difference between backup and sync?
Sync keeps information available across devices. Backups are the extra recovery layer when you need to restore. See the Backups & Restore guide.
Can I use iT Factor without notifications turned on?
Yes. Notifications are optional. The app still works if you leave them off; you just will not receive deadline reminders. See the Notifications guide.
Move from quick answers into the full guide path.
The FAQ is built for fast clarity. The Help Center is where the full walkthroughs live when you want the whole flow.